Vendor Name: IBM
Exam code: C2070-580
Exam Name: IBM Case Manager V5.0
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Question: 1
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Which two components are
optional with the IBM Case Manager? (Choose two)
A. IBM Case Analyzer
B. IBM Mashup Center
C. IBM Content Engine
D. IBM WebSphere Process
Server
E. IBM Process
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Answer: AD
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Question: 2
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In a distributed system
architecture scenario, if installing IBM Case Manager to an existing FileNet P8
environment, which option applies?
A. Deploy a new P8 5.0 Process
Engine server in the existing database collocated with the case management
target object store database
B. Deploy a new P8 5.0 Process
Engine server with its own separate database collocated with the case
management target object store database
C. Collocate the existing P8
4.5 Process Engine database with the corresponding target object store database
for case management on Content Engine
D. Collocate the existing P8
5.0 Process Engine database with the corresponding target object store database
for case management on Content Engine
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Answer: B
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Question: 3
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Which two REST APIs are
offered with IBM Case Manager? (Choose two)
A. Content Manager
Interoperability Services (CMIS) APIs
B. Case REST APIs
C. Object REST APIs
D. Content REST APIs
E. Analytics REST
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Answer: AB
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Question: 4
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When deploying Case Manager in
a distributed architecture, which two databases are supported? (Choose two)
A. Oracle
B. MySQL
C. Sybase
D. IBM DB2
E. Microsoft SQL Server
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Answer: AD
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Question: 5
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IBM Case Manager is best
suited for what type of process?
A. An informal process which
is modeled and partially tracked by the system
B. A formal process where each
step and business goal is fully controlled by the system
D. A combination of formal and
informal processes where a balance of control and flexibility is achieved
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Answer: D
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Question: 6
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Which insurance company's
business scenario or challenge is a prime candidate for IBM Case Manager?
A. A customer requests written
details of the policy and additional product descriptions
B. A customer requests an
address change as well as a billing cycle change. The customer wants to
transition from bi-annual billing to monthly billing
C. A customer requests a new
home content policy to be added to existing policies. Content descriptions, estimations, deductible
options are evaluated
D. A customer requests a last
name change. This means a pre-determined list of systems containing account
information need to be updated with the new last
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Answer: C
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Question: 7
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Which two items are always
part of a case management solution? (Choose two)
A. Content
B. Analytics
C. Database lookups
D. System integrations
E. Process
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Answer: AE
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Question: 8
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Which statement best describes
the key differences between case management and business process management?
A. Cases tend to be
predictable and rely on system control or business rule based control flow
B. Cases may not always
involve human participation, while a business process solution always require
human interaction
C. In case management, the
business problem is solved by a knowledge worker using tasks that may have been
modeled; in business process management, the business problem is always solved
by following a modeled process
D. The emphasis of case
management is on designing a step by step procedure to solve a business
problem; the emphasis of business process management is on designing a flexible
solution for knowledge workers to solve a repeatable problem
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Answer: C
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Question: 9
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At a minimum, IBM Case Manager
implementations require which IBM FileNet P8 platform components to be
installed?
A. IBM FileNet Content Engine
B. IBM FileNet Content Engine
and Workplace XT
C. IBM FileNet Content Engine
and Process Engine
D. IBM FileNet Content Engine, Process Engine,
and Workplace
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Answer: D
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Question: 10
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IBM Case Manager 5.0 is
supported on the following directory servers? (Choose two)
A. Novell eDirectory
B. Oracle Directory Server
C. IBM Tivoli Directory Server
D. MS Active Directory Server
E. SUN Java Directory Server
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Answer: CD
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Question: 11
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A
Which of the following
statements is true when working with a Case Manager solution in a development environment?
A. Use Case Manager Builder to
deploy the solution
B. Use Case Manager
Administrator Client to deploy the solution
C. Use FileNet Enterprise
Manager to copy the solution from design object store to the target object
store
D. Use FileNet Deployment
Manager to copy the solution from design object store to the target object
store
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Answer: A
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